At ABC Pediatrics, our goal is to be as accessible to our patients as possible. You may request services, ask questions of our health care team and make a payment via our secured patient portal or by telephone.

Prescription Refills

Please call us during normal business hours and allow 24 hours for routine refills. You can help make the refill process more efficient by providing us with the full name of your medication(s), the dosage and frequency, and the name/phone number of your pharmacy. At times, your pediatrician may need to see you in the office before refilling your medication.

Payment Policy

Controlling medical costs is a concern for all of us. We will make every effort to keep costs down, while maintaining the highest, appropriate standards of medical care and service. To help ensure that payment administration is done efficiently, please note the following:

    At the time of service, we expect our patients to pay any co-payment obligations required by their health insurance plan.
    If we do not participate with your insurance carrier, full payment is expected at the time of service. To help make insurance reimbursement as easy for you as possible, the receipt that we provide you will contain all of the information that your insurance company needs.
    We accept multiple modes of payment, including MasterCard and Visa (including HSA accounts), checks and cash.
    For your convenience, all billing inquiries can be directed to (616) 459-0439 between 9am-5pm Monday through Friday.

Patient Forms	Download
Patient Information Sheet
HIPAA Privacy Notice
Medical Authorization Release Form

Accepted Insurance

We participate with many insurance carriers including the following:

    Aetna
    BCBS
    Beech Street
    Blue Care Network
    Blue Choice
    Community Blue
    Cofinity
    Multiplan/PHCS
    Physicians Care
    Priority Health
    United Heathcare

Resources & Links

    Center for Disease Control (www.cdc.gov)
    American Academy of Pediatricians (www.aap.org)
    Webmd.com
    Kent County Health Department
    American Association of Poison Control (www.aapcc.org/DNN)
    Grand Rapids Poison Control (800) 222-1222
    Parenting.com
    Welcome Home Baby - Kent County
    Michigan WIC Program
    United Way 211 Community Resources